Services

Guam software development and IT consulting — from first conversation to lasting capability.

Three phases designed to leave something behind — systems your team understands, and capability that compounds over time.

Phase 01

Assessment & Strategy

Understand before you build.

Before any code is written, we map the gap between where your systems are and where they need to be. We audit existing processes, identify what's breaking down, and produce a clear, actionable build roadmap.

This is not a 200-page consultant report. It's a document your team can act on — with a specific scope, a realistic timeline, and an honest assessment of what it will take.

Who it's for

GovGuam agencies preparing for procurement. Businesses before committing budget to a build.

Deliverable

Actionable spec document with scope, timeline, and cost structure.

Timeframe

Typically 2–4 weeks.

Phase 02

Build & Deploy

Rapid delivery. Owned by you.

We build custom software using AI-assisted development. This lets a small, local team move as fast as a large mainland firm — because AI handles the scaffolding while our engineers focus on the decisions that require judgment.

Every project includes full documentation and knowledge transfer. When we're done, your team understands what was built and why. The expertise doesn't leave with us.

Who it's for

Any client ready to build. Works best when preceded by a Phase 1 assessment.

Deliverable

Working software, fully documented, with knowledge transfer to your team.

Timeframe

Scope varies — typically 8–16 weeks. The Phase 1 deliverable defines the timeline.

Phase 03

Ongoing Support

Expertise that stays on island.

Most vendors disappear after deployment. We don't. We provide maintenance, iterative improvements, and training for your internal staff — so your team grows in capability, not dependency.

The team that built it stays available. No re-onboarding a new vendor every two years. No expertise walking out the door at contract end.

Who it's for

Clients who want to build internal capability over time, not permanent vendor dependency.

Deliverable

Ongoing support retainer with defined SLAs, plus staff training as needed.

Timeframe

Monthly engagement, no minimum term.

Phase 04

IT Expert Retainer

Your IT department. Without the full-time hire.

Many Guam businesses cannot justify — or afford — a full-time IT hire. But operating without IT expertise means security gaps, vendor lock-in, and decisions made by people who shouldn't have to make them.

An SK102 retainer works like a lawyer on retainer: you secure access to a senior IT expert at a predictable monthly cost. We stay familiar with your systems. You get priority response, strategic guidance, and hands-on support — remote by default, on-site when physically required.

Foundation

5 hrs/ month

6-month minimum

Small businesses with no dedicated IT staff.

  • IT support & troubleshooting
  • Basic security hygiene
  • Software & vendor guidance
  • Remote-first; on-site when required

Professional

10 hrs/ month

1-year minimum

Mid-size companies where a non-technical employee handles IT on the side.

  • Everything in Foundation
  • Infrastructure oversight
  • Software evaluation & vendor negotiation
  • Staff IT guidance & security reviews

Enterprise

15 hrs/ month

1-year minimum

Larger organizations and GovGuam agencies needing fractional IT leadership.

  • Everything in Professional
  • Strategic IT planning & compliance oversight
  • Procurement & architecture guidance
  • Team mentorship

Retainer vs. Full-Time IT Hire

FactorFull-Time IT HireSK102 Retainer
Cost$50K–$80K/yr + benefitsFrom $600/month (Foundation tier) — roughly $7,200/year vs. $50K–$80K + benefits.
CommitmentPermanent hire6 or 12 months
ExpertiseOne generalistSenior expert + full team
ScalabilityFixed capacityOverage available on demand

How It Works

  • Hours are pre-paid monthly at a discounted retainer rate.
  • Unused hours expire at month-end — the value is access and priority, not a time bank.
  • Additional hours beyond your retainer require your approval before work begins.
  • All work is performed remotely by default.
  • On-site visits only when physical presence is required — deducted from your monthly hours.
  • No IT expertise walks out the door — we stay familiar with your systems.

Pricing is tailored to your organization. Start with a conversation.

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Not sure which phase you're in?

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